Shipping & Returns

Your order will be shipped within 1-5 business days from the day you place your order.  During promotional days your orders may take up to 7 business days for it to be processed. Processing times for wigs will take longer due to custom orders which can take up to 21 business days. During major holidays, processing times for wigs can take up 30 business days. We do not process orders on weekends and/or major holidays. 

Your order will be shipped via USPS Priority Mail. The cost is $14 for orders within the United States. Express Delivery within the United States is $35. Shipping confirmation and tracking will be emailed to you as soon as we ship your order.

Order processing begins as soon as an order is submitted. As a result, order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.

Elan Luxe Hair is not responsible for your hair appointment cancellation fees assessed by your Hair Stylist/Salon. We ask that you receive and confirm all items purchased before confirming any and all hair appointments. We are also not responsible for the installation of the products purchased on our website and stores.